Walton & Co
 SHIPPING TIMES
Mainland UK   1-2 working days
NI & Eire   3-5 working days
European Countries   7-10 working days
Rest of the World   up to 35 working days*

* Customs charges, import duties and local taxes charged when the consignment reaches its destination country must be paid by the consignee. You may want to contact your local customs office for further information as Customs policies, duty rates and local taxes vary from country to country.

SHIPPING COSTS
Mainland UK
Order Value   Shipping cost
Less than £100   £15
Less than £350   £20
More than £350   Carriage Paid
 
Northern Ireland
Order Value   Shipping cost
Less than £100   £15
Less than £300   £30
Less than £500   £50
More than £500   Carriage Paid
 
Scottish Highlands and Isles
Order Value   Shipping cost
Less than £100   £15
Less than £300   £30
Less than £500   £50
More than £500   Carriage Paid
 
Eire
Order Value   Shipping cost
Less than £100/€125   £20/€25
Less than £300/€375   £35/€45
Less than £500/€625   £60/€75
Less than £750/€900   £80/€100
More than £750/€900   Carriage Paid
 
Isle of Man/Channel Islands/Scilly
Order Value   Shipping cost
Less than £100   £20
Less than £250   £35
More than £500   £70
Less than £750   £100
More than £750   Carriage Paid
 
European Countries
Order Value   Shipping cost
Minimum Order €500    
By quotation   10% of value
    Carriage Paid

If you have a freight forwarding company based on Mainland UK and the consignment is sent to the agent, then Mainland UK charges will apply plus any booking in fee.

 RETURNS POLICY

On receipt of your delivery, if you are not completely satisfied with your purchase, please contact our returns department for a Returns Authorisation Number (RAN) and then return the item(s) to us in their original condition*. We will issue you with a credit note (excluding the original delivery charge) upon receipt. Please note we will only accept return of goods if they are accompanied by a valid RAN.

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the return using a delivery service that insures you for the value of the goods you are returning.

The cost of returning the item to us is your responsibility.

*Please Note: The item MUST be returned in its original packaging without being opened or labelled.

 FAULTY ITEMS

If the item you received is faulty, please contact us upon receipt and quote your order number, details of the product and the fault, and whether you require a credit or a replacement. We will then advise on how to proceed with the return.

 INCORRECT ITEMS

If the item you received is not what you originally ordered, please contact us and quote your order number, details of the product ordered and details of the item received, and whether you require a credit or a replacement. A credit will be issued when the item if received by our Returns Department.

For further information about product return, please see Walton’s Terms and Conditions.

 RETURNS ADDRESS

Returns Department
Walton & Co Ltd
Castle Mills
Bar Lane
Roecliffe
Boroughbridge
North Yorkshire
YO51 9LS
United Kingdom

 

Walton & Co. Ltd, Castle Mills, Bar Lane, Roecliffe, Boroughbridge, North Yorkshire, YO51 9LS. Company registration number: 00156230. VAT no: GB 169 8026 32
Copyright © Walton & Co. Ltd 2017